北美人就這麼說：第1課 服務電話 11

第1課：打電話之服務電話 - 11

預約服務

【對話3：打電話預約房間（預定成功）】

Hello. This is the Holiday Inn. Can I help you?
Hi. Is there a special rate for a group reservation?
Yes. There is a 20% to 40% discount. It depends on the season.
During the summer the discount is 20%. During the winter it is 40%.
I need five single rooms in October. How much of a discount can I get?
Our summer season ended in September. So the discount will be 40%. That’s a good deal. Would you prefer rooms with a Front view or rear view?
Front view, please.
What date and time will be checking in?
October 25th around 2:00 in the afternoon.
We need you to send a deposit for 1/3 of the bill. You can send the check, or you can use the credit card.
Ok. I’ll send a check.
Could you tell me your name, address and phone number, please?
Sure. My name is Anderson. My address is 109 Ferguson East, Holton. My phone number is 309 789 1267.
Thanks.

您好，這裏是假日旅店。我能幫您什麼？
你好。如果團隊預定是否有特別的折扣？
是的。折扣率是20%至40%，取決於時令季節。夏季的折扣是20%，冬季是40%。
我需要五個單人房，在10月。我能拿到什麼樣的折扣率？
我們的夏季截至到9月，所以您的折扣是40%。這是個很優惠的價格。您喜歡前面的房間還是背面的？
前面的。
您入住的日期和時間是什麼？
10月25日，大概下午兩點。
我們需要您預付房費的三分之一。您可以寄支票，也可以用信用卡。
好的。我會寄張支票的。
能告訴我您的名字、地址和電話號碼嗎？
當然。我的名字是Anderson。地址是霍爾頓市東弗格森大街109號。電話是309 789 1267。
謝謝。