北美人就這麼說：第1課 取消服務 2

第1課：打電話之取消服務 - 2

【對話2：打電話取消預定的賓館】

Hello. Holiday Inn. How can I help you?
Yes. I booked a single room in your hotel for this Friday. But I’m sorry to say that I have to cancel it. My wife is very sick now. I don’t think she’ll be able to travel by this Friday.
Oh, I’m sorry to hear that.
Thank you. Can I cancel my reservation?
Certainly. May I have your name, please?
My name is Tom Smith.
Okay. I have canceled your reservation, Mr. Smith.
Thank you very much.
You’re welcome. I hope your wife is feeling better soon.

您好。這裏是假日酒店。我能爲您做什麼？
是這樣的。我在你們那訂了一個單人間，這週五的。但是我不得不取消這個預定。我妻子生病了，病得挺厲害的，我想她本週五不能旅行了。
很抱歉聽到這個消息。
謝謝您的同情。我可以取消預定嗎？
當然。請問您的名字是？
湯姆斯密斯。
好的。我已經取消了您的預定，斯密斯顯示。
非常感謝。
不必客氣。祝您的妻子早日康復。