原汁原味商務英語播客 第72課:處理危機之策劃篇

In this Business English Pod lesson, we’ll see how important it is to strategize and plan when you’re handling a crisis.
在這節商務英語播客中，我們來看下當你處理危機時策劃和計劃時多麼的重要。

Any crisis is a test of business strength. To be more specific, it’s a test of people in business. There’s nothing like a crisis to show us who can handle the pressure and who will crack. Can your business come through a crisis well? Do you have people with the right leadership skills and decision-making abilities to handle the crisis successfully? Let’s see how our team handles things.
什麼樣的危機都是對商業實力的測試。具體來說，是對處理商業的人的測試。再沒有像危機那樣能夠顯示誰能處理好壓力，誰會崩潰。你的商業能度過危機嗎？你有擁有領導技巧並能成功處理危機的決策能力的人嗎？我們來看下如何處理危機。

Our last episode was about taking control in a crisis. We heard Sandy and Mike report a factory accident to their boss Frank. Frank handled that early part of the crisis well. He calmed his employees down, gave them clear orders, and reassured them.
上節課說到控制危機。Sandy 和 Mike向他們的老闆Frank彙報工廠事故。 Frank處理了危機的前半部分。他讓員工冷靜下來，給出明確的命令，並消除他們的顧慮。

Today, we’ll see how they develop a strategy to handle the crisis. Mike has been instructed to call the company’s VP of Communications in Singapore. Her name is Monika Jing, and she’ll show some clear thinking in assessing the problem and making a plan going forward.
今天，我們來看下他們是如何制定策劃來處理危機的。Mike被要求給新加坡公司的VP of Communications 打電話。她的名字是Monika Jing，她會對事故進行估計並給出清晰的想法並使計劃生效。

Listening Questions:
1. Who has Mike talked to about the incident?
2. What does Mike say could happen if the situation is really bad?
3. What does Monika want Mike to do while she contacts other people?