原汁原味商務英語播客 第12課:打電話處理難題

Telephoning: Handling Enquiries and Technical Problems
In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.

打電話：處理詢問和技術難題
在這節課，我們就繼續講如何用英語打電話來處理技術難題，提供可供選擇的方案來詢問從而來闡明情況。當你需要闡明重要的情況或是需要達成協議時，這種詢問技巧十分有用。