原汁原味商務英語播客 第71 課:捎口信

Welcome back to Business English Pod. This is the second part of our look at answering the phone and taking a message. In this lesson, we’ll focus on taking a message.
歡迎回到商務英語播客，這是有關回電話和捎口信的第二部分，這節課中，我們來學習下捎口信。

We’ll look at ways to ask someone to leave a message, information that should be included in a message, and how to offer help. You will also learn how to acknowledge, check back and confirm information that a caller gives you.
我們來看下讓某人留言的方法，情況應該包含在信息中，幷包括如何提供幫助。你也會學到如何
告知收到，覈對並確認留言者提供給你的信息。

Now, let’s rejoin Mark, who works for a company called Trivesco. He is calling a shipping company, Daneline, hoping to speak with someone named Sylvie Petersen. Sylvie is not there, so Mark has to leave a message with Amy, the receptionist.
現在，我們重新加入爲Trivesco公司工作的Mark。他正在給船舶公司Daneline打電話，希望和叫作Sylvie Petersen的人說話。Sylvie並不在哪兒，所以Mark必須把信息讓接待員Amy傳話。

Listening Questions：
1. How does the tone of Amy’s voice sound?
2. What information does Mark include in his message?
3. How does Amy make sure she has Mark’s phone number correct?