英語情景對話：如何用電話預約和解決問題
作爲職場中的一員，我們免不了要外出辦公。爲了使自己的工作更有效率，我們就需要提前和對方確定好相關事宜，這時，電話就發揮了相當重要的作用。通過電話還可以用它來解決當面不好說的許多問題呢!本期，我們就來學習一下如何用電話預約和解決問題。
A: And the number? 電話號碼呢?
B: 021-64358796
A: OK. You’ll be hearing from Mr. Bush later in the morning then, Mr. Smith.
好的，Smith先生，早上晚些時候，你會收到Bush先生的電話。
B: Thank you for your help. Good-bye. 謝謝你的幫助，再見。
A: You are welcome. Good-bye. 別客氣，再見。
A: Madison Industries. This is Cathy Winer speaking. Can I help you? Madison工業，我是Cathy Winer, 我能幫您嗎?
B: Good afternoon. Could you connect this call with Mr. Black, please? 下午好，麻煩你接到Black先生，好嗎?
A: May I know who’s calling? 請問您是哪位?
B: This is Mary Fox of A.B.C. Computer Co…I’m calling on behalf of Mr. Tom Backer, the general manager of our company. 這裏是A.B.C電腦公司的Mary Fox. 我是替我們公司總經理Tom Backer先生打電話。
A: I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?
對不起，Fox小姐。Black先生正在開會，請告訴我你的電話號碼，我會讓他給你打電話的，好嗎?
B: I’m afraid Mr. Baker would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay.
我想Baker先生想現在和Black先生說話，他有緊急事情與Black先生商量，不能拖延。
A: OK. Then, would you please hold the line? (one minute later) 好的，請你別掛機。(一分鐘後)
Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead. Fox小姐，電話接通了，Black先生可以和你通話了，請吧。
B: Thank you for your kind assistance, Ms. Winer 非常感謝你的善意幫助，Winer小姐。
A: You are welcome. 別客氣。
A: Good morning. NTT Co… 早上好，NTT公司。
B: Hello. May I speak to Mr. Ira Black, head of the Export Section, please? 你好，可以和出口部負責人Ira Black先生通話嗎?
A: I’m sorry. Mr. Black has just gone out. May I ask who’s calling? 對不起，Black先生剛出去。可以問一下您是哪位嗎?
B: This is John Carter from Ace Consultant. Would you please tell me when I could get a hold of him?
我是Ace諮詢公司的John Carter. 請你告訴我什麼時候能找到他。
A: I really have no idea when Mr. Black could be available in the office. Could you call back later or would you mind leaving a message? 我真的一點都不知道Black先生什麼時候會在辦公室。您可以過一會兒再打來或者給他留言嗎?
B: I think it’s better for me to leave a message. But it’s important and urgent. Please make sure he gets this message.
我覺得還是留下一個口信比較好。不過這件事很要緊，請一定將留言傳達給他。
A: I see. I’m sure to pass your messages to Mr. Black. 明白了，我一定把您的留言傳達給Black先生。
B: Good. Would you mind telling him that due to some sudden changes, do not fill out any orders for NNC Corporation until further notice? It’s very important. I’ll explain later. 那就好，你可以告訴他，由於意外變化，在進一步通知之前，請勿給NNC公司發貨。事關重大，稍後我會做出解釋。
A: Okay, let me repeat your message to see if I’ve got it all. 行。我重複一遍留言，看看是否記全了。
怎麼樣，看完了這篇文章，大家是不是對英文打電話相關的交際內容有了更多的積累了呢？喜歡就趕快收藏起來吧~
